9:15 am Mrs Bruns you’ll be out of…

9:15 am Mrs. Bruns, you’ll be out of here in hour and a half tops!
2 hours later Mrs. Bruns, we can’t get your car apart, but we’re close. Not much longer.
4 hours later Mrs. Bruns, we got your car apart, but we can’t get it back together.
5 hours later Mrs. Bruns we’re going to need to get you a loner.
Magically my car was finished several minutes after I called my husband to give him a heads up that he may need to get home for bus duty.